General Terms and Conditions

Effective date: 8 October 2026

General Provisions

These General Terms and Conditions (hereinafter: “Terms and Conditions”) govern the use of the https://sidronautika.com website operated by Sidro Nautika s.r.o. (registered office: Petőfiho 3125, 94301 Štúrovo, Slovakia; tax identification number: 2122042615), as the service provider and website operator (hereinafter: the “Service Provider”).

This document also applies where the Service Provider makes offers or provides services, events, products or training programmes through the website, unless a separate written agreement provides otherwise.

A contract is concluded between the parties when a visitor registers for or orders one of the Service Provider’s services. By registering, the visitor becomes a Customer (hereinafter: “Customer”, “Applicant” or “Client”), and the contract takes effect upon submission of the registration, in accordance with the rules governing distance contracts (Hungarian Government Decree 45/2014 (II. 26.) and EU Directive 2011/83/EU).

By submitting the registration, the Customer declares that they have read these Terms and Conditions and accept their provisions as binding.

Please use our services only if you agree to all of these terms. The language of the contract is the language selected when registering, which may be Hungarian, English, German or Slovak; an electronically concluded contract is not separately registered and does not constitute a contract made in writing.

Service Provider details:

• Website: sidronautika.com
• Name: Sidro Nautika s.r.o.
• Registered office: Petőfiho 3125, 94301 Štúrovo, Slovakia
• Tax identification number: 2122042615
• Email: hello@sidronautika.com
• Telephone: +36 20 250 9297
• Language of the contract: Hungarian, English, German or Slovak, according to the language selected when registering.

1. Fundamental Provisions

1.1. Matters not covered by these Terms and Conditions, and their interpretation, are governed by the laws of the Slovak Republic, primarily the Slovak Civil Code (Občiansky zákonník). In matters of consumer protection, the laws of the Client’s country of residence may also apply in accordance with European Union consumer protection directives (e.g. Directive 2011/83/EU). For Hungarian clients, the rules governing distance contracts (Hungarian Government Decree 45/2014 (II. 26.)) also apply.

1.2. These Terms and Conditions take effect on 8 October 2026 and remain in force until withdrawn or until an amended version is published.

1.3. Content available on the website and information relating to the services offered, whether written or oral, online or provided in person, are protected by copyright. Such content is the intellectual property of the Service Provider. Its alteration, republication, sale or any other use is permitted only with the Service Provider’s prior written consent. The Service Provider may take legal action against unauthorised use where necessary.

1.4. Services and products purchased through the website become available to the Purchaser after payment of the purchase price. They are intended solely for personal use. Recording, copying or distributing the content without the Service Provider’s express written consent is prohibited.

1.5. The Service Provider’s services may be performed in Slovakia, Hungary or Croatia. The laws of the country of performance apply on a supplementary basis, but the governing law remains that of the Slovak Republic.

Data Protection Provisions:

The rules on the processing of personal data in connection with the use of the services are set out in the Service Provider’s Privacy Notice, available on the website. Personal data are processed in accordance with the GDPR, and the Slovak Data Protection Authority (Úrad na ochranu osobných údajov SR) is the primary supervisory authority. Hungarian clients may also lodge complaints with the Hungarian National Authority for Data Protection and Freedom of Information (NAIH).

2. Use of Services, Orders, Fees and Payment

2.1 Scope of services and how to order

Our website offers various in-person individual and group training sessions, courses, yacht charters, boating-related products, lectures and other events. Some programmes may occasionally be offered online, as livestreams or as downloadable or viewable online materials. The information provided on each event’s own page governs that event. Beyond the matters regulated by these Terms and Conditions, the details may differ from event to event.

2.2 Ordering Process

To select and order a service, course or product, visitors need only review the details on the relevant event page and complete the form there. The event description, date, venue and price, including any promotional discount, are displayed on that page. The order is placed by clicking the “Register!” or “Order!” button. All mandatory fields must be completed; the system automatically indicates any missing information. During registration, visitors may also subscribe to the Service Provider’s newsletter. Submitting a registration also constitutes acceptance of these Terms and Conditions. The system then automatically sends a confirmation to the email address provided, including payment details. By registering, the Customer also consents to receiving informational emails from the Service Provider in the future.

2.3 Fees and Payment Methods

Participation in events is conditional upon providing accurate information on the registration form and paying the participation fee before the event starts. Payment may be made using the payment and, where applicable, delivery methods displayed on the relevant event page. These may vary by event and may, in some cases, involve handling charges. We reserve the right to change the available payment and delivery methods.

The participation fee stated on the individual event page shall always prevail.

2.4 Rescheduling an Event

If the number of applicants does not reach the minimum deemed necessary by the Service Provider, we reserve the right to reschedule the event. In that case, the participation fee already paid may be refunded upon request or applied to another event date.

2.5 Invoicing

The Service Provider issues invoices through its electronic system and sends them to the email address provided by the Customer. Invoices are issued in PDF format and can be opened using any PDF reader, such as the free Adobe Reader.

3. The Service Relationship

3.1 Conclusion of the Contract

The contract between the Service Provider and the Client is concluded when the registration is submitted. The Service Provider subsequently sends a confirmation email containing details of the training, the amount and payment deadline of the registration fee and other payment information. The confirmation email is not a condition for the conclusion of the contract.

3.2 Cancellation and Automatic Deletion of Registration

The Applicant may cancel their registration in accordance with the cancellation terms set out in Section 4 of these Terms and Conditions. If an event requires a registration fee and the Applicant fails to pay it by the deadline stated in the confirmation email (usually 8 days), the registration is automatically deleted. Any payments already made and legally existing obligations shall be settled in accordance with the applicable cancellation terms. The Service Provider reserves the right to reject registrations by certain natural or legal persons without giving reasons where there is a conflict of competitive interests.

3.3 Obligations of the Service Provider

The Service Provider undertakes to provide its services to the highest standard reasonably expected of it. We reserve the right to change the topic, date, venue or instructor of events. In such cases, Clients will be notified at least three working days before the event. If a guest trainer cannot attend, the Service Provider will endeavour to deliver the programme by other means. A change of instructor does not entitle the Client to a refund.

3.4 Amendments to the Terms and Conditions

The Service Provider may amend these Terms and Conditions unilaterally, particularly if its operational or economic circumstances change or textual errors need correcting. Those concerned will be notified of the amendment. The amended Terms and Conditions take effect upon publication and, as a general rule, apply to contractual relationships established after publication.

3.5 Discounts and Promotions

The Service Provider may offer temporary discounts, the details and duration of which will be published on the website. Certain discounts may be available only to specified customers or customer groups, without an obligation to give separate notice. Discounts available through coupons or vouchers cannot be redeemed for cash or combined with other promotions, and any excess value over the price of the service is not refundable.

3.6 Pricing

The Service Provider has the exclusive right to set service fees and prices. Prices valid on the date of ordering and published on the website shall apply. Please check the applicable prices before placing an order.

3.7 Rights and Obligations of the Client

The Client, or a Participant designated by the Client, is entitled to attend an event for which a registration has been submitted and the participation fee paid on time. The Participant may use the content, programmes and benefits specified in the service description. Knowledge, information and experience gained at an event may be used solely for personal purposes; commercial use, resale or public distribution is not permitted.

3.8 Provision of Information

The Client must provide true, accurate and up-to-date information when registering and promptly notify the Service Provider of any changes before the event begins. The Service Provider accepts no liability for problems or losses arising from incorrect or incomplete information.

3.9 Rules of Conduct

Participants must behave in a manner that does not disrupt the event or infringe the rights, human dignity or sense of safety of other participants. Harassment and offensive, abusive or indecent conduct are expressly prohibited. Breach of this obligation constitutes unlawful conduct and a serious breach of contract.

In such cases, the Service Provider may immediately terminate the Participant’s further participation, refuse to provide further services and terminate the contract. In the event of termination, participation fees already paid will not be refunded.

3.10 Risks of Participation and Accident Insurance

The Participant and the Customer acknowledge and accept that they use the Service Provider’s services and products entirely at their own risk. They also acknowledge that boating courses, practical exercises, boat trips and other events inherently involve a risk of accidents. Participants must comply with safety rules and the instructions of the instructor, skipper or crew, and assess their own medical and physical fitness before participating.

Participants are responsible for obtaining their own personal accident and travel insurance, unless the description of a particular programme expressly includes such insurance. The Service Provider shall not be liable for accidents or losses not arising from any culpable conduct, breach of contract or violation of the law by the Service Provider or its subcontractors.

3.11 Use of the App, Notifications and Data Collection

a) Notifications (Push Notifications): The Service Provider may send push notifications through the app to Users (e.g. examination dates, course updates and exclusive offers). Users may enable or disable notifications at any time in the app settings. Disabling notifications does not restrict use of the service, but Users may miss important information (e.g. changes to an event date).

b) Location Data: Certain app features (e.g. nearby yacht charter options, navigation assistance, marina information and nearby events) may require a User’s precise or approximate location. Users may manage location access at any time in their operating system settings. The Service Provider uses location data solely to provide the requested features and does not sell it to third parties.

c) Data Collection: During operation, the app may automatically collect data (e.g. device model, IP address and app usage statistics) to improve the user experience and ensure proper operation. Further information about the processing of such data is provided in the Service Provider’s Privacy Notice.

4. Cancellation Terms

4.1 Cancellation Procedure

Cancellation may be made only in writing by email to office@sidronautika.com. The time of cancellation is the verifiable time at which the email reaches the Service Provider’s designated mailbox. The Service Provider will confirm receipt of the cancellation in writing within 24 hours; the effectiveness of the cancellation does not depend on this confirmation. If the Participant receives no confirmation within 24 hours, they must promptly report this by calling +36 20 250 9297.

4.2 Special Rules for ICC + B Category Training

4.2.1 If the cancellation is submitted in writing at least 7 days prior to the exam date (i.e. one week in advance) by 17:00:

• if the applicant has not yet paid the remaining fee, they have no further payment obligation, but forfeit the registration fee;
• if the total participation fee (600 EUR) has already been paid, the full amount will be refunded after deducting the registration fee, within 8 business days of notification.

The registration fee is due to the Service Provider in all cases and is non-refundable.

4.2.2 If the cancellation is submitted in writing after the above deadline, but no later than 8:00 AM on the 3rd day prior to the exam:

• the applicant is liable to pay a penalty of 300 EUR, which includes the registration fee;
• if only the registration fee has been paid, the applicant is required to pay the difference between the 300 EUR penalty and the already paid registration fee within 8 days;
• if the total participation fee (600 EUR) has been paid, 300 EUR will be refunded.

4.2.3 If the cancellation is submitted in writing after 8:00 AM on the 3rd day prior to the exam, or if the applicant fails to appear for the exam:

• the full participation fee (600 EUR) shall be retained by the Service Provider as a penalty;
• if only the registration fee has been paid, the applicant is required to pay the difference between the full participation fee (600 EUR) and the already paid registration fee within 8 days;
• if the full fee has been paid, no refund will be issued.

4.2.4 Non-payment: If the penalty amount is not paid by the due date, the Service Provider reserves the right to initiate legal action for its recovery.

4.3 General Cancellation Terms for Courses and Training

4.3.1 The Customer may cancel participation free of charge at least 30 days before the event starts. In that case, the Service Provider will refund 100% of fees paid within no more than 8 working days. A cancellation received exactly 30 days before the start also falls into this category.

4.3.2 If cancellation is received at least 20 days but less than 30 days before the event starts, 50% of the participation fee will be refunded. A cancellation received exactly 20 days before the start falls into this category.

4.3.3 If cancellation is received less than 20 days before the event starts, the Service Provider cannot provide a refund; the full amount paid is retained by the Service Provider.

4.3.4 Non-Attendance: If a Participant fails to attend a course or training session without cancelling within the deadline specified in these Terms and Conditions, the full participation fee already paid is retained by the Service Provider and is non-refundable.

4.4 Yacht Charter Cancellation Terms

4.4.1 The Customer may cancel a yacht charter free of charge at least 90 days before it starts. In that case, all amounts already paid will be refunded within no more than 8 working days. A cancellation received exactly 90 days before the start also falls into this category.

4.4.2 If cancellation is received at least 30 days but less than 90 days before the charter starts, 50% of the charter fee will be refunded. A cancellation received exactly 30 days before the start falls into this category.

4.4.3 If cancellation is received less than 30 days before the charter starts, the Service Provider cannot provide a refund; the full amount paid remains with the Service Provider.

4.4.4 Non-Attendance: If the Charterer does not arrive for the charter and has not cancelled within the deadline specified in these Terms and Conditions, the full amount paid is retained by the Service Provider and is non-refundable.

4.5. Right of Withdrawal

In accordance with Article 16(l) of Directive 2011/83/EU, consumers have no statutory right of withdrawal in respect of leisure services to be provided on a specific date or within a specific period. In all other cases, the provisions of applicable law shall govern.

5. Copyright

5.1 The Participant undertakes to use information received at courses and events solely for personal purposes and in line with the aims of the event. All written, oral and visual content provided during events is the intellectual property of the Service Provider and is protected by copyright. Any further use requires the copyright holder’s written consent.

5.2 All content of the Service Provider’s events, including the website and content published on Facebook, Instagram and TikTok, is protected by copyright. Unauthorised reproduction, alteration, distribution, communication to the public or any other use is prohibited. In each case of unauthorised use, the Service Provider is entitled to claim a usage fee or compensation of EUR 1,000 per content item (for example, an article, photograph or training material).

5.3 The Participant acknowledges that photographs, audio and video recordings may be made at events and may include their image or appearance. The Service Provider may freely use and publish these recordings, and the Participant may not assert any financial claim or lodge a complaint in this regard. The Participant may request removal of recordings featuring them; the Service Provider will endeavour to comply where reasonably possible but is not obliged to do so.

6. Final Provisions

6.1 Force Majeure

If, as a result of war, rebellion, a terrorist act or threat thereof, accident, fire, blockade, flood, earthquake, natural disaster, severe storm, serious disruption of energy supply, serious transport disruption or obstruction, epidemic, government order or any other unforeseeable and unavoidable obstacle beyond the control of the Participant or Service Provider, either party is unable to fulfil a contractual obligation, that party shall not be liable for any loss or damage resulting from those events.

This force majeure provision applies both to an entire training session, programme or event and to any individual component or service of such training session, programme or event.

6.2 Deviations from these Terms and Conditions

The Service Provider reserves the right to deviate from these Terms and Conditions in favour of the Participant or Applicant.

6.3 Resolution of Disputes

Disputes shall fall within the jurisdiction of the courts of the Slovak Republic, except where consumer protection laws entitle the Client to bring proceedings before the courts of their country of residence. Consumers may initiate alternative consumer dispute resolution proceedings before the competent dispute resolution body in accordance with applicable law. A list of the competent EU dispute resolution bodies is available at https://consumer-redress.ec.europa.eu/dispute-resolution-bodies.

The original and primarily authoritative language version of these Terms and Conditions is Hungarian. In the event of any discrepancy between the different language versions, the Hungarian text shall prevail, without prejudice to consumers’ statutory rights and the rules requiring interpretation in favour of the consumer.

Yacht Charter

The Charterer acknowledges that, in relation to yacht charters, the Service Provider acts on behalf of the yacht owner or the charter company operating the yacht. The charter company’s English-language General Terms and Conditions shall apply, and the Charterer accepts them by ordering the charter. The Service Provider’s brokerage activity is governed by the laws of the Slovak Republic.

The Service Provider’s Supplementary General Yacht Charter Terms:

1. This agreement between the Service Provider and the Charterer takes effect when the Charterer pays 50% of the charter fee for the selected yacht to the Service Provider. If payment is not made, the Service Provider may charter the selected yacht to a third party. The Service Provider must arrange the charter on behalf of and in the interests of the Charterer and pay the charter fee and other costs to the yacht lessor with the Charterer’s prior approval.

During the charter, the Service Provider warrants compliance with these terms. The yacht lessor may, however, stipulate additional individual conditions, which must be communicated to the Charterer and must not result in an increase in the charter fee.

2. By signing this agreement, the Charterer acknowledges and accepts the following charter conditions:

• The charter may be cancelled only in writing, by registered letter or by email sent to the Service Provider. The rules on receipt in Section 4.1 of these Terms and Conditions govern the time of cancellation.
• If cancellation is received at least 90 days before the charter starts, 100% of the amount already paid will be refunded in accordance with Section 4.4.1 of these Terms and Conditions.
• If cancellation is received at least 30 days but less than 90 days before the charter starts, 50% of the charter fee paid will be refunded in accordance with Section 4.4.2 of these Terms and Conditions.
• If cancellation is received less than 30 days before the charter starts, 100% of the charter fee will be retained in accordance with Section 4.4.3 of these Terms and Conditions in order to fulfil the compensation obligation owed to the company providing the yacht for charter.
• The Service Provider acts solely as an intermediary. If the charter cannot be performed due to the fault of the charter company, that company must provide a yacht of the same or a larger size; however, the Charterer is not obliged to accept it.

3. The Service Provider accepts no responsibility for the accuracy of information entered on the crew list relating to the charter.

4. The Charterer receives the yacht with a full fuel tank at the beginning of the charter and must return it with a full fuel tank.

5. In cases of force majeure, such as a natural disaster, war, terrorism or epidemic, the Service Provider and the yacht-owning charter company may withdraw from the charter without legal consequences. In such cases, all amounts already paid shall be refunded to the Charterer by the party exercising the right of withdrawal.

6. If the Service Provider fails to provide brokerage services in the contractually agreed manner, it must reduce its fee proportionately or, in the event of non-performance, at the Charterer’s choice either refund the fee or arrange the charter for another date.

7. Where Croatia is the place of performance, Croatian maritime and navigation laws (e.g. Pomorski zakonik) apply on a supplementary basis, but the Service Provider’s brokerage activity remains governed by Slovak law.

Participation and Liability

The Service Provider shall not be liable for losses caused by defective performance where:

• the defective or omitted performance is not attributable to an omission by the Service Provider or its subcontractor;
• the shortcoming in performance results from the Customer’s conduct (including withdrawal on grounds of health or physical condition);
• the defect is caused by a third party not involved in performance of the contract;
• the defect arises from unforeseeable circumstances that could not reasonably have been prevented;
• an event of force majeure occurs.

Each participant takes part in boat trips at their own risk and responsibility. The Service Provider accepts no liability for financial loss or injury to health occurring before or during the trip where the Service Provider is not at fault. By registering for a trip, the participant automatically accepts these General Terms and Conditions.

Final Provision:

The charter and participation conditions set out in this section form an integral part of the Service Provider’s General Terms and Conditions and are accepted by the Participant and the Customer as binding when these Terms and Conditions are accepted.

Place and date: Štúrovo, 8 October 2026

Service Provider: Sidro Nautika s.r.o.
hello@sidronautika.com
+36 20 250 9297